Connect Dostup.io on iPhone and iPad

Create a VPN connection in your iPhone or iPad settings and enter the details from your Dostup.io dashboard.

What you need

Open Connection settings in your Dostup.io dashboard. This section contains your server address, login and VPN password. You will need them in step 2.

The icon beside each value copies it. The eye icon beside the password reveals it. Use these buttons to avoid typing the details by hand.

Connection settings in the dashboard: server address, login, password and platform buttons
The screenshot uses demonstration values. Use the values from your own dashboard to connect. Click the image to open it at full size.

For a quick setup guide in your dashboard, choose your platform under Connect a Device.

Step 1. Add a VPN connection

  1. On your iPhone or iPad, open the Settings app.
  2. Go to General → VPN & Device Management → VPN.
  3. Tap Add VPN Configuration….
  4. Select IKEv2 at the top of the screen.

Step 2. Enter connection details

Copy the server address, login and password from Connection settings in your dashboard and paste them into the VPN settings on your iPhone or iPad. Fill in the remaining fields using the table.

VPN settings
Field on your deviceWhat to enter
TypeIKEv2
DescriptionAny value
ServerCopy Server Address from your dashboard
Remote IDPaste the same server address again
Local IDLeave blank
User AuthenticationUsername
UsernameCopy Login from your dashboard
PasswordCopy Password from your dashboard
ProxyOff
The IKEv2 configuration form on iPhone
Choose IKEv2 and Username authentication. Use the server, login and password from your own dashboard. Click the image to enlarge it.

Step 3. Connect

  1. Tap the checkmark at the top right or Done to save the connection.
  2. Select your new VPN connection and turn on the Status switch.
  3. Wait for the status to change to Connected. The system VPN indicator may appear in the status bar.

If it does not connect

You are asked for your username or password again
Copy both values from Connection settings in your dashboard again. Check their capitalization and remove spaces at the beginning or end.
The status immediately returns to Not Connected
Check the server address and make sure the device sets its date and time automatically.
VPN settings are unavailable
On an iPhone or iPad supplied by your workplace or school, the organization may manage network settings. Contact its IT support for help.

If the problem continues, email support@dostup.io. Include the device model, iOS or iPadOS version, and exact error text.