Connect Dostup.io on Mac

Add a VPN connection in your Mac settings and enter the details from your Dostup.io dashboard.

What you need

Open Connection settings in your Dostup.io dashboard. This section contains your server address, login and VPN password. You will need them in step 2.

The icon beside each value copies it. The eye icon beside the password reveals it. Use these buttons to avoid typing the details by hand.

Connection settings in the dashboard: server address, login, password and platform buttons
The screenshot uses demonstration values. Use the values from your own dashboard to connect. Click the image to open it at full size.

For a quick setup guide in your dashboard, choose your platform under Connect a Device.

Step 1. Add a VPN connection

  1. On your Mac, open Apple menu → System Settings → Network.
  2. Click the three-dot menu … below the list of network services.
  3. Select Add VPN Configuration → IKEv2.

On some macOS versions, the same command is under System Settings → VPN → Add VPN Configuration.

Step 2. Enter connection details

Copy the server address, login and password from Connection settings in your dashboard and paste them into the VPN settings on your Mac. Fill in the remaining fields using the table.

VPN settings
Field on your deviceWhat to enter
Display nameAny value
Server addressCopy Server Address from your dashboard
Remote IDPaste the same server address again
Local IDLeave blank
User authenticationUsername
UsernameCopy Login from your dashboard
PasswordCopy Password from your dashboard
Selecting Username authentication for IKEv2 on Mac
Select Username under User authentication. Use the server, login and password from your own dashboard. Click the image to enlarge it.

Step 3. Connect

  1. Click Create to save the configuration.
  2. Open VPN, select the connection you created, and turn it on.
  3. Wait for the status to change to Connected.

If it does not connect

The VPN section is missing
Open Network settings and use the three-dot menu below the services list to add the first configuration.
macOS asks for the account details again
Copy the username and password from Connection settings in your dashboard again and check the server address.
The server cannot be verified
Turn on automatic date and time, then try the connection again.

If the problem continues, email support@dostup.io. Include the Mac model, macOS version, and exact error text.